Returns and Refunds
We hope you will be happy with your order. In the event you wish to return an item, please observe the following:
Please email or call first. Email us at firstname.lastname@example.org, or phone us at 239-451-3214. We will give you the correct mailing address for your return.
Our return policy is 14 days. If you return a package wanting a refund, the postmark date on your returned package should be within 14 days of the date you received your order.
The returned item should be unused and in the same condition that you received it. It should also be in the original packaging. Please include a copy of your receipt, or a note with your name, address, email address and phone number. We recommend insuring your package to protect you in the event of loss.
Once your return is received, we will email you to notify you about your refund and when to expect it. Shipping costs are non-refundable, unless we have made an error in your order. We will let you know whether this is the case.
Thank you for your attention to these guidelines.